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Overt Electronic Repair

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JAMES OLIVER

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What to Expect

Same-day service

Get your device back when you need it most.

Once the needed parts arrive, you can expect most repairs to be completed in under an hour, even jobs involving microsoldering. Overnight and 2-day shipping options are available for parts ordering for an additional fee.

Live updates with photo/video for everything

Put your mind at ease. You’ll be informed every step of the way – from the moment you make a deposit for parts to completion of the repair.

Any information that needs to be shared by the technician during the repair can be accessed via the customer’s private page on our website.

We’re flexible!

Rules are important, but let’s just say it: corporate policies & pricing make everyone’s heads spin.

Ever found yourself saying, “I would’ve just gone to Apple if I knew it was like that!”

You’re a friend here. Not an inconvenience.

I’ll never fast-talk you, pitch you things you don’t need, or rush you out the door. A willingness to work with people and operating outside the lines is what gets a device repaired and puts you back on schedule.

02

Now What?

Where do I start?

Step 1:

Submit a request online or via call/text

Visit our contact page for all ways to reach us. We typically respond to requests within 2 hours. Calls/texts are typically the fastest way to contact me. You can also reach me by email at: ask@overtrepair.com.

Step 2:

Device evaluation, place parts deposit

We arrange a time and place to evaluate the device so ensure that the repair is appropriate, then a deposit for the needed parts is made by cash (in-person) or card via our website. A tracking number will be provided for part deposits.

Step 3:

Arrange a repair location

We agree on a space where I can perform the repair. The minimum requirements for a working space include a stabilized table with ample surface area, one or two electrical outlets, sufficient lighting, and ventilation (if soldering is involved, which I will clarify). If it would be more convenient to have me perform the repair elsewhere then drop it off, I can do so for a additional fee. I am partnered with a local independent repair shop and have permission to use the space for these jobs. Long-term repairs and projects will not incur an additional fee for using the work shop space, as these types of repairs are exclusively performed there.

*Rooms with carpet flooring, free-roaming animals, or excessive noise are not ideal.

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Portfolio

Our Google listing

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About Us

Who we are

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